FAQ
Q: Can you provide OEM services?
A: Yes, we offer both OEM and ODM services. We can customize products according to the drawings or specifications you provide.
Q: How can I trust your product quality?
A: We have over 10 years of experience in the touch screen industry. From material sourcing to product delivery, we have dedicated professionals and strict procedures in place to prevent potential quality risks. Additionally, our products are RoHS certified.
Q: What is your after-sales service policy?
A: If you have any issues, we guarantee a response within 24 hours. Our strong and professional technical team will provide solutions immediately.
Q: What is your Minimum Order Quantity (MOQ)?
A: Our company mainly focuses on wholesale. However, if you'd like to purchase just one unit, you are welcome to order a sample to check our quality and functionality.
Once the sample is approved, we accept small-batch orders with no quantity limit. For formal mass production orders, a standard MOQ will apply.
Q: What is the warranty period for your products?
A: We typically offer a 1-year warranty, which covers manufacturing defects but excludes damage caused by human error or misuse. Please note that the specific warranty terms may vary depending on the product.